I had been taking lessons for one year then decided to buy my own horse with no experience of horse ownership, a complete beginner in every way. Felicity not only helped me bond with my horse but her tips and advice mean we understand each other better. From problems putting the bridle on in the field to solving problems out on a hack she has made my steep learning curve enjoyable. When I notice something wrong now I simply make a mental note to ask her as she has been there done that and I simply want to do the right thing for my horse so she is happy. Felicity is my Monty Roberts!
(note, I make no claim myself to be anything like Monty Roberts!)